Santa Monica Auto Service

Most pleasant smog experience I've ever had. Pulled in on a Saturday at noon on Memorial day weekend, and was done within 20 minutes. Mario was writing down my license plate info as soon as I pulled in. These guys are fast, efficient, friendly, and professional. Yes, you may pay more than going to the valley, but combine their service with one of the easily available $10-15 coupons online, and it's well worth the additional $10-30 you pay to get the cheapest smog in the L.A. area. The MOST pleasant surprise is they have a DMV authorized center on site, where you can take care of almost anything you would do at the DMV with ZERO WAIT AND ZERO LINES! I just bought the car I smogged and was able to transfer my title, on a Saturday! No additional fees compared to the DMV. WOW!

Most pleasant smog experience I've ever had. Pulled in on a Saturday at noon on Memorial day weekend, and was done within 20 minutes. Mario was writing down my license plate info as soon as I pulled in. These guys are fast, efficient, friendly, and professional. Yes, you may pay more than going to the valley, but combine their service with one of the easily available $10-15 coupons online, and it's well worth the additional $10-30 you pay to get the cheapest smog in the L.A. area. The MOST pleasant surprise is they have a DMV authorized center on site, where you can take care of almost anything you would do at the DMV with ZERO WAIT AND ZERO LINES! I just bought the car I smogged and was able to transfer my title, on a Saturday! No additional fees compared to the DMV. WOW!

Bob was great and so was Eduardo! The service was so efficient, I will definitely be returning!

Reasonable prices, professional and clear communication from the mechanics. I got an oil change and brake fluid replacement. They threw in a safety inspection and tire rotation for free. The inspection report was texted to me as a PDF, followed up by a call a few hours later to ask what I wanted done. It was very easy and matter of fact - no exaggeration or coercion whatsoever to buy services I didn't need. They called when they said they would and accommodated the time I said I would need the car back. Highly recommended!

They are very helpful. Also, they keep you informed throughout the process via emails, text messages and phone calls.

This place is the BEST! Very thorough and professional. My daughter brought the car in and was treated with respect and kindness.

Quick and easy

All the staff were friendly, courteous and helpful. One frustration I had was that despite dropping the car off on Sunday for a 8am Monday appointment, when I called at noon they had not started work on the car yet. It seemed they needed authorization, but hadn't contacted me about that. However, they were fair and I was happy with the work done on my car. They were also very communicative after this initial mishap.

great, proactive service!

The best in the biz!