Ray and Don were pros at customer service. I brought my '97 Camry in the morning I called for an appointment. I'd previously been told I needed to replace the catalytic converter in order to pass my smog test. Within a few hours, I had my car back, my smog check passed, and hundreds of dollars saved. They figured out the actual issue and although they knew about the previous "diagnosis", didn't try to scam me for a part that wasn't required. Plus, they were very nice about offering rides. A+. I hope I don't have to go back, but know where to go if I do.