(310) 450-2696
Mon - Fri: 8:00 AM - 5:00 PM
(310) 450-2696
Mon - Fri: 8:00 AM - 5:30 PMSat: 8:00 AM - 4:00 PM

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5

Their service is amazing and their quality of care is over par. Always love to come here.

5

I love this place. First mechanic I've ever trusted. I will never go anywhere else-- once my little Honda was making a scary noise.. they drove it around, realized a little piece of metal was knocked out of place and they fixed it in two seconds and didn't charge me a dime. They are just decent people who do their job well and treat clients with class. I wish more small business in this country were like this.. I'll never go to a corporate place for a service again!

5

I've been taking my 2005 Acura to Kondo Motors, but the last two times they haven't been able to figure out the source of this weird fan/whistling noise coming from under my dash. It was intermittent and never happened while under their care...and they couldn't figure it out. They also wanted me to get a few questionable services last time I was there...flush this fluid blah blah...my husband told them no.So I decided to try somewhere new... Santa Monica Motors...just off of the recommendations on here. I called them this morning and they took my right away. They have a 10% off coupon on their website that I just remembered I forgot to give them when I picked up my car.... will try calling tomorrow to see if I can get a 10% next day refund. The changed the oil, replaced the front break pads and called me later to say they figured out the noise problem... needed a new air mixer. Expensive part but they had it and it would be an easy fix. Eloy said I could leave it, but it would just keep getting louder and my ac/heater wouldn't work so well. Got that fixed too and now the car is riding great!!!I rented a car next door for $30 (total clunker and could have used some work by SM Motors) but it did the job and made the trouble of getting a car fixed with 2 little kids in tow very easy. Picked up my car at 4:30 and handed over the credit card ($660 bill) to Eloy a super friendly family guy who guessed my kids' ages right and also diagnosed my air mixer problem.

5

Came here for repair when emissions failed-They called around to find a part for our SUV and fixed the problem quickly. The price was a bit higher than other shops in the area, but still in the range of competitive and due to their honesty and helpfulness, I felt ok about the tad bit higher cost. Also, work is guaranteed and I like that fact. The friendliness and clean shop was also great! : And if you need emissionssmog testing, the guys next to them are great!

4

After a horrible experience at Crestview Service, my day turned 180 degrees better here once I started talking to Karim, the owner. He was so nice, patient and professional. I don't know anything about cars, so I had a lot of questions for him. He was always willing to explain everything to me. I had to leave my car there overnight for them to diagnose the cause of a noise that only happens when starting the car in cool weather. Although they couldn't hear it the next morning, when I picked up my car, I thought I heard it again. When I signaled this to him, Karim dropped everything he was doing in his office and jumped in the car to do a test drive with me. But the noise was gone again. I apologized for wasting his time, but he said only the owners of cars know the best about their cars because they drive them every day. I have to go back in the winter to let them have a better chance to catch the noise, but I'm just glad that Karim will be there to listen.

5

Best car experience yet! Fast, friendly service, knowledgeable staff and terrific attention to the customer.My car was making a rattling noise, and I had recently driven across the country to SM...unsure what was going on, I took it into Santa Monica Motors, which happened to be the first Honda repair listed on google search. I waited only a few minutes while they looked at the car, then they took me out to see the underbody I've never had a mechanic actually show me what was going on before - it was great. Karim, the owner, explained what was happening - the rattling was coming from a part which was loose. Specifically, the heat shield above the catalytic converter and I actually know what that is now, what it does, and what it looks like thanks to his explanation!. Both Karim and the mechanic I'm sorry I don't know his name gave me some options, and found an easy, simple and effective solution. No noise now!!!I would absolutely recommend this place and plan to go there for my smog check coming up, as well as any other car maintenance or repair that I need.

5

I came here because a co-worker would come here. So when I needed to a headlight changed, they did it quick and affordable. I was out of there within 10 minutes.So because that was such a good experience, I decided to get a battery changed. I walked down the street to get some lunch and by the time I came back, it was ready. Eli is a very pleasant guy to work with and gets you in and out of there as fast as he can.I would recommend this place to anyone who is leary of mechanics. I think you can trust these guys to do right by you.

5

I found this repair shop here on Yelp. I had the clutch master and slave cylinder replaced on my 1994 Honda del Sol. The job was very competitively priced and done with no surprises or delays. Karim Rawji and Eloy were helpful, honest and professional. I will be a return customer.

5

Excellent mechanics. Everyone very professional. Owner/manager is scrupulously honest, works with your schedule, very kind. They fixed an oil leak that I tried for years to have fixed. Even the dealer couldn't fix it, but these guys fixed it! Moved to South Orange County and still travel to Santa Monica for repairs/service. Fair pricing. No pressure. Everything is done even on my nearly 30-year old car.

5

Every time I go to Santa Monica Motors it's a better experience than I've ever had anywhere else. They are smart, kind, resourceful, honest, and affordable. The last time I went there I had a blown fuse and needed help replacing a spare tire/rim/cover that was stolen. Karim called 3 different places to price out replacement options for my stolen parts, and when they were all pretty expensive he suggested I shop around on Ebay and gave me all the info I needed about the parts. AND he didn't charge me for replacing the fuse. This shop is a wonderful find and I would never go anywhere else again.

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