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Santa Monica Auto Service

6203 reviews
(310) 889-0492
Mon - Fri: 8:00 AM - 5:00 PM
(310) 439-9404
Mon - Fri: 8:00 AM - 5:00 PM, Sat: 8:00 AM - 4:00 PM
5

I can’t say enough good things about Santa Monica Motors Smog. We came in needing work on our catalytic converter and a wheel bearing, and the team here handled it with care, professionalism, and incredible patience. My husband has millions of questions (seriously!), and Ray answered every single one without rushing or brushing him off. He explained the diagnostics clearly, laid out the repair options, and even gave us honest advice about what didn’t need to be fixed right away — no upselling or pressure, just transparency. The work was done on time, the price was fair, and our car runs like a dream now. It’s hard to find a shop that combines technical skill with genuine customer service, but these folks nailed it. Highly recommend — especially if you value honesty, clear communication, and quality work. We’ll definitely be back (hopefully not too soon though!).

Khatija, thank you for the glowing review! We're thrilled to hear that your experience at our shop exceeded your expectations. Our team takes pride in providing exceptional customer service and transparent communication throughout the repair process. We're delighted that your car is running smoothly now. We look forward to serving you again in the future.

- Santa Monica Motors
5

Very happy with service I get from Santa Monica Motors. I have been going to them for a very long time.

Thank you for being a loyal customer, Naseem! We appreciate your trust in us and your kind words. We strive to provide top-notch service to all our customers and are thrilled that we consistently meet your expectations. If there is anything else we can do to enhance your experience further, please let us know.

- Santa Monica Motors
5

No reason to go anywhere else-they’re the best! (Been going there for repairs and smog checks for 15-20 years.)

Thank you, Mary Clancy! It's wonderful to know that you've been loyal to us for 15-20 years. We appreciate your trust and support!

- Santa Monica Motors
5

Super easy process - professional and friendly staff!!

Thank you Alberto for the kind words! We are happy to hear how satisfied you were with our service.

- Santa Monica Motors
5

(Translated by Google) These people aren't just about money. They're about other human beings! They advised me not to just spend money for no reason, but they had to find the real problems with my car. Their work is good! People, they're good. Thanks for the help! (Original) Ces gens ne ses concernent pas seulement de l'argent. Ils ses concernent des autres humaines-etres! Ils m'ont donne l'avis de ne depense pas simplement l'argent sans raison, mais ils ont du trouver les vrais problemes de ma voiture. Leur travail, c'est bon! Les gens, ils sont bons. Merci pour l'aide!

Thank you for the kind words, Egglesplork! We're thrilled to hear that our team went above and beyond to provide you with honest and effective service. It's our priority to ensure that your car gets the attention it truly needs. We appreciate your trust and look forward to serving you again in the future!

- Santa Monica Motors
5

(Translated by Google) These people aren't just about money. They're about other human beings! They advised me not to just spend money for no reason, but they had to find the real problems with my car. Their work is good! People, they are good. Thanks for the help! (Original) Ces gens ne ses concernent pas seulement de l'argent. Ils ses concernent des autres humaines-etres! Ils m'ont donne l'avis de ne depense pas simplement l'argent sans raison, mais ils ont du trouver les vrais problemes de ma voiture. Leur travail, c'est bon! Les gens, ils sont bons. Merci pour l'aide!

Thank you for the kind words, Egglesplork! We're thrilled to hear that our team went above and beyond to provide you with honest and effective service. It's our priority to ensure that your car gets the attention it truly needs. We appreciate your trust and look forward to serving you again in the future!

- Santa Monica Motors
5

Quick and easy smog check

Thank you, L V, for the excellent review! We are happy to hear that your experience with us was quick and easy. Your satisfaction is important to us, and we look forward to serving you again in the future!

- Santa Monica Motors
5

Ray, and the shops level of customer service is above and beyond. They installed a brand new battery at no charge because they may have caused an issue cleaning the terminals. It was not definitive that it was their fault, yet they gave us a brand new battery. Who does that in this day and age?? I would say this shop is exceptional in all ways. Believe all the 5 star reviews and take your vehicle there for service.

Dear Missy, Thank you for your amazing review! We're thrilled to have exceeded your expectations. Our team is committed to providing top-notch customer service, and we're glad you experienced this first-hand. We're grateful for customers like you. Happy driving!

- Santa Monica Motors
5

Professional and knowledgeable friendly staff. Very efficient and great service.

Thank you for your glowing review, Jay! We're thrilled to hear about your positive experience with our team. Providing exceptional service and knowledge is our top priority. We look forward to serving you again soon!

- Santa Monica Motors
5

Thank you for leaving us a 5-star rating! We appreciate your support and are delighted to hear that you had a positive experience with us. If there's anything else we can do for you, please don't hesitate to reach out.

- Santa Monica Motors
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