I trek over from West Hollywood for my smog checks because they have such excellent customer service. They're fast, friendly, and efficient...plus, they've expanded and now have a spacious new office and waiting room with amenities! Coffee, water, comfortable seating, and wi-fi. Bob always takes great care of me--he's unfailingly pleasant and delivers the personal touch that is so lacking these days. Great value and be sure to grab the coupon from their site. Thank you, Bob & Santa Monica Motors--it's always a pleasure.