I just moved to Santa Monica and needed to get my radiator replaced. Don was incredibly helpful and honest about the procedures needed. He also included additional pressure tests to make sure my car wasn't damaged from over heating.I definitely will return for any repairs my car needs and am happy to have found Santa Monica Motors.
Had the greatest experience at Santa Monica Motors. I made an appointment super last minute and they accommodated the time I wanted no problem. They drove me back to work after I dropped off my car and picked me up when it was finished. Don has got to be the nicest guy in the world, and he is so helpful and honest. It's so hard to find a great, honest mechanic, these guys really are the best!
I really appreciate the honest and extremely thorough communication. the car is purring like a happy tiger with your help.
For 10 years, my wife and I refuse to bring our cars to anyone else. This is the true definition of service, trust and the best customer experience anywhere.
Calm, cordiality, straightforwardness....fair pricing... I switched from dealership mainly due to inflated pricing & scare tactics... Happy to support small businesses too... Found you because I get smogged next door...
Santa Monica Motors are the doctors that you DO want to see! They spend the time to talk with you, find out what's wrong, give your car a once over to confirm what needs to be done and like magic (and hard work)...it's all fixed! It's too bad we only see them when something is wrong, but they always make it right and with a smile.
I came here last Wednesday to get a quick smog check. I was heading to the DMV to register my vehicle and my appointment time slot was approaching fast. Upon speaking to Bob, he was nice and courteous. Since I needed an appointment ASAP, he originally didn't have anything available for another 20 mins or so. I thanked him for his honesty and I returned back to my car so I could head to the next smog check facility. Upon starting my engine, Bob approached my car and said he will check if anyone could test my car real quick as he realized the sense of urgency. He returned less than a minute later and stated that someone could take my car right away. I was overjoyed. I in no way expected him to get my car worked on that fast as I was content with going to another place. He realized that my car was from NJ where he is also from and I think that helped seal the deal. In under 10 minutes the job was done. I thanked him greatly for his kindness. I didn't expect it nor did I ask for it, but I was highly thankful for it. It's the little things. Thanks Bob and thank you for your generosity.
Everything was explained to me and the service was friendly.
Great service, as always. I count Santa Motors as one of the blessings in my life this Thanksgiving. Truly! Car problems are inherently stressful and the service provided by Karim, Don, Ray, Fidel and the mechanics is excellent, even fun!
Great service!