Santa Monica Auto Service

My car wouldn't start and I was able to get an appointment in under 24 hours along with getting the car fixed. Going back for a follow up tomorrow but so far car is running fine.

Great experience. It's never fun to deal with (or pay for..) car repairs, but SM Motors made it as painless as possible. Everyone I encountered was pleasant and I was really impressed with the customer service overall. I never felt inconvenienced because they had my service handled in no time at all. Thanks!

This was my first time with you guys and the experience was great. I am used to deal with really painful experiences when mechanics are involved. But your team did a great job making everything flow very smoothly. I am eager to recommend your business to whomever ask me about a good mechanic in LA. And definitely I found the place to take my car for any service it needs.

You're terrific!

Exceptionally friendly. Trustworthy and competent work.Superior value. I greatly appreciate the email report, complete with photos.

I've been taking my 2002 VW Cabrio here for oil changes and repairs for five years. Being an older car, it has issues from time to time, like the other day when it stalled out and wouldn't start. I had it towed to SM Motors and after a diagnostic couldn't determine what was wrong, Don asked me to bring a spare key by...thankfully it turns out all that was broken was the chip in the key I was using. It's honest and reliable service like this that keeps me coming back to SM Motors, and makes me feel safer on the road knowing if something does go wrong, these guys have my back.

great service and input regarding my car and the various options to consider.

All information was very prompt and the quotes/pricing were fair and straightforward. They were able to complete various repairs within a quick 24 hour timeframe. Ray and Don were both extremely helpful and clearly explained every question I had. As a new LA resident, I was skeptical about where I was taking a car without a recommendation but I'm happy I found a trustworthy establishment. Thank you!

Unbelievable service

Excellent customer service