Santa Monica Auto Service

I am an existing customer but just had my first experience with a problematic car issue. Ray was very helpful - explained the process, issue & estimates. He kept in contact throughout the time my car was being serviced with updates, always friendly. Work was done timely & correctly. Would highly recommend.

The needed parts were ordered and then I got a call letting me know they were in, the work was done and I was on my way again. Always fast, efficient and friendly service.

Same old, Same old. Which is to say that the staff at Santa Monica Motors were once again wonderfully friendly, courteous, prompt and efficient when it came to conducting the service of my Audi Q7.

great service

Great service. Would've been five stars; but they told me two hours at booking and drop off but it ended up being four hours.

excellent

Excellent service all the way around. Brian handled my check-in and updates. Don executed the work and oversaw any outside needs (2 new tires), and Ray processed my check out. A top class act with very straight forward no-nonsense detailed estimates and updates. Great coffee shop down the street that has wi-fi while you wait. Coffee and pastries are the best.

Great job repairing our 1990 Accord (high NOX) and getting it to pass smog. Don, Ray, and Brian were all very helpful and accommodating. Quickly diagnosed and repaired. Highly recommended.

Excellent service all the way around. Brian handled my check-in and updates. Don executed the work and oversaw any outside needs (2 new tires), and Ray processed my check out. A top class act with very straight forward no-nonsense detailed estimates and updates. I can't say enough about these guys. From the moment I booked my appointment, to coming in and getting accurate estimates of their work, to the great coffee shop down the street that has wi-fi while you wait with the best coffee and pastries. A Santa Monica neighborhood automotive shop that is everything you could want and more!

Really appreciate the courtesy, honesty and care Don exhibited with both me and my car. Thanks!