Santa Monica Auto Service

I highly recommend this place. The best repair shop in town. Don & the rest of the guys are awesome. They did a really good job on my car. Thank you for the great service!

You wouldn't expect to get as good as an experience as you would just from the looks of the shop, because it seems small. But great things can come in small packages that's for sure! This is my kind of shop, the kind that uses quality products and parts. The kind that they would use on their cars, and they are fair. I would recommend my mother to this shop, you should too!

Excellent service, follow-ups after repair work. Straightforward pricing and detailed justifications for the charges. Highly recommended.

Don and his team are great. I am new to town and they were honest with what my car needed and the service was off the charts

Popped by for a smog check. They said it'd take 20 minutes and cost $71 dollars. It took 19 minutes and cost $71 dollars. I can't explain why, but I almost broke down in tears. No run around, no upsell, no, "Weeeeeeeeeelllllllllllllllllllllllll the tech went to lunch and kiiiiiiinda took the keys." Just, "This is what we do. It is done." Great customer service shouldn't be so rare. Upate: 2 years go by, I come back for another smog check. They said it'd take 20 minutes and cost $70. It took 15 and there's free WiFi

I just have to say, Don and Santa Monica Motors are consistently excellent. I have 2 Priuses, I get great information, fast service and honest pricing, including for smaller jobs like SMOG check and oil change. Very professional and helpful.

I'm blown away by the excellent customer service and mechanical work that Don and his team provided - they were thorough yet very mindful of my time constraints. Don went through great lengths to share with me both visually and verbally - in non-car-mechanic terms my car status and issues--I cannot tell you how much I appreciate that! Don & co are experts in their field, highly professional and personable. And my car's issues - completely fixed within 24 hours! Don has created an incredible team that operates like a well-functioning family. Everyone treats you with respect and explains every detail in a way a non-mechanic can easily understand! Thanks Don, Jose and Ray!

Got a smog check done. Great service, helpful and very nice people. Would definitely recommend it!

I don't normally write reviews, but like many other people on here, Santa Monica Motors was SO good that I just had to share my experience. I have a 2010 Toyota Prius, but had never gotten a smog check before. I called at 5:00pm to see how long a smog check would take, and if they accepted walk-ins. The man on the phone was incredibly kind and helpful, saying that it shouldn't take any longer than 15 minutes and that I could come in right now. I drove over and sure enough, I was in and out of there in less than 15 minutes. I wish I remembered the name of the man at the front desk who helped me, as well as the guy who did the smog check, because they both could not have been nicer. The waiting area was also very clean and comfortable. Normally I don't look forward to anything car maintenance-related because it's such a pain, but I'll definitely be coming back here in the future!

Being somewhat new to an area, finding someone who you can trust with you car is somewhat of a nightmare. From making the appointment, dropping off my car, getting a rental car, and picking up my car, Don made the entire experience a breeze! He will tell you like it is, no BS. I would definitely recommend Santa Monica Motors with any car problem!