I had been here a few times before and always had a good experience. Prices were good, service, was good, and they always took the time to explain what they were doing and why. I always felt in the know. Today I went in to get some new tires. Somehow there was some miscommunication about my appointment time, which was made over a phone call and maybe that I didn't ask enough questions. Either way, I met with Ray (not who I spoke with on the phone) and he was super gracious about helping me out. The service ended up taking a little longer than expected and Ray not only continued to keep me in the loop, they took amazing care of me and my car! I will am going to refer everyone I know to you guys. Thanks so much for everything. Your efforts are extremely appreciated!!!