Yesterday I brought my 2000 honda in for an oil change a squeaky noise. They let me know what preventative maintenance needed to be done and the order it needed to be done in. The guy at the front desk was tremendously helpful, breaking it down into priorities so I could budget. I checked on some things with my brother who lives back east and has some car knowledge and everything checked out with him. There was ample articulate and patient answering of questions. Plus they provided me a a ride home and picked me up to get my car after all the work was done, which made a HUGE DIFFERENCE for me as I would have had to take a cab both ways otherwise. I don't know if this is a regular service or a one time thing but inot being able to find a ride is the one thing that messes me up when I need to bring a car in. I think they are honest and trustworthy. I've gone there for ten years.
Every time I go to Santa Monica Motors, they have been courteous and I've gotten great service. I can't recommend them highly enough!
Really nice, efficient, honest, willing to explain everything. They can hang onto your car or finish an oil change while you wait in less than 45 minutes. Prices seem reasonable, less than or the same as a dealer.
I went to Santa Monica Motors for my B1 maintainence on my honda crv, I spent about half of what the dealership quoted me. They offered me great customer service and savings, I will be taking my car there from now on!
Great service! The representative who helped us was first rate . I will be back.HG
Trust, Expertise, Honesty, Dependabilty, Cost Savings, Personality, and I need not say anymore, except, Thank You Tom Guttman
Friendly, reasonable and efficient
The service was excellent. Especially the man who worked the front desk (I forgot his name) but he was incredibly helpful and went out of his way to help me to have a positive experience. Thank you! Sharon Brock
I came in when my car had failed a smog test. Joshua took the time to explain all the problems with my car and how he'd fix them. After the parts were replaced, Joshua told me how to operate the car the next week so that my car would pass the test. Sure enough, it did. Overall, it was a painless experience.
I love this place, it will give you the best deal on what you need to have done. Everyone at my office basically goes here. They were awesome to me and my car and I got the lowest bill I have ever gotten for car repair. THANK YOU!!!